Modified:
Aug 25, 2016
Created:
Aug 24, 2016
Views:
5143
Author:
JH

Syncing Payments using StudioCloud's Internal CC Processing (Cayan)

If you are processing credit card payments through StudioCloud's integrated processor (currently Cayan), the following processes are suggested.

For payments prior to ProSelect album linking (deposits, session fees, etc)

  1. Process payment in StudioClould
  2. When linking ProSelect album, be sure to select Link & Import Invoice.  The payment will be added to your ProSelect order.

For payments made during or at the conclusion of the ProSelect ordering session

  1. Your ProSelect album should already to linked to the StudioCloud event
  2. Add your order to ProSelect.
  3. Determine what amount is required for the payment or deposit.
  4. Export (or Update) your order from ProSelect to StudioCloud
  5. Process the card as you normally would in StudioCloud.
  6. Go back to ProSelect and choose Update from StudioCloud (under Orders --> Review Orders --> Add/ Change Payment).

The payment will be retrieved from StudioCloud and added to your ProSelect order. At that point, everything is in Sync.

For payments received via StudioCloud ePayments (email payment request)

  1. After payment is received, in ProSelect go to Orders --> Review Orders --> Add/ Change Payment
  2. Click Update from StudioCloud

If you are processing the payment outside of StudioCloud using a terminal or directly through your providers on-line interface, you can just add the payment directly to the ProSelect order and the payment will be added to the StudioCloud to the StudioCloud invoice upon export.

Note:  This requires ProSelect 2016r1 or later.


KnowledgeBase Article: Syncing Payments using StudioCloud's Internal CC Processing (Cayan)