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Search KnowledgeBase Articles

These articles contain answers to commonly asked questions, problems and solutions, bugs and fixes. You can search for an article using Google Search or Local Search (it's often best to try both) or browse the Knowledge Base to find the answer to most questions.

Most Viewed Articles
Using Photoshop Templates in ProSelect
ProSelect supports the ability to add Photoshop templates within the program can create most templates yourself using ProSelect's...
Dual monitors and projector screens
Two screens ( Dual ) or more may be attached to your computer at the same time.  Some computers have this capability however there is a...
Backing up your Prices and Templates
Keeping a regular backup of your valuable ProSelect Setup Data is important so you don't have to re-enter everything after a computer...
ProSelect on Vista
ProSelect works fine on most versions of Vista32 (the 32 bit version of Vista). We do occasionally receive a report of something odd...
Missing AppData or ProgramData folder on Windows
If "AppData" Folder is Not Displaying By default, Windows makes the "Application Data" folder hidden from view. On Windows Vista, 7, 8 &...
Reinstalling or moving ProSelect
Apart from very old versions of ProSelect, you can re-download both the current and previous versions of ProSelect at any time from the...
Anti-virus & Security software blocks ProSelect
UPDATED January 2017 - AVG2016  reported issue (see below) Periodically we get reports of Anti-Virus/Security software causing issues by...
Setting up a double page spread in a Book Design
To set up double page spreads in your book design, you need to do the following: The template must be set to be a double-spread...
Burning a QuickTime Movie to a CD or DVD
With ProSelect you can create beautiful .mp4 movies stamped/watermarked, if you wish) for sale or distribution on CD or flash drives that...
Lost Registration Key
You can recover your lost registration and unlock keys and enter in the ProSelect software using one the following options. The instant...
Most Recent Articles
About ProSelect Activations
Each installed copy of ProSelect must be activated on the computer that it is installed on within a certain amount of time before it...
Backing up your Prices and Templates
Keeping a regular backup of your valuable ProSelect Setup Data is important so you don't have to re-enter everything after a computer...
What's New in 2017r1
Here are some highlights of the main new features added in ProSelect software version 2017r1. This version is currently in beta test and...
ProSelect - Obsolete versions no longer Supported
The following ProSelect software versions are now obsolete (along with v1 & v2): Version 3.x (v3.3.7 last release December 2007 - orig....
Using SendMyRooms
How to get started using SendMyRoom Client Connection... Watch the Movies! We have a suite of SendMyRooms™ Client Connection movies...
Your message content is too long....
When sending an invitation and choosing the Edit in Email App option, you may get the following message: "Your message content is too...
Cannot connect to Photoshop on Mac
As your first point of action, please re-start your computer. If the issue is still not resolved, then below are some reasons why...
Photoshop CC2018 on Mac
Updated November 1, 2017 Some users have reported some issues with ProSelect connecting to Photoshop CC2018 (which has just been...
Calculating Frame Pricing from Standard Size Supplier Price Lists
Many labs and other suppliers create “simplified” frame pricing methods for photographers that actually complicate the frame...
Windows Installation Problems
Last Updated October, 2017 This app can't run on your PC This issue has been reported by some users. We have yet to determine the exact...