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Search KnowledgeBase Articles

These articles contain answers to commonly asked questions, problems and solutions, bugs and fixes. You can search for an article using Google Search or Local Search (it's often best to try both) or browse the Knowledge Base to find the answer to most questions.

Most Viewed Articles
Using Photoshop Templates in ProSelect
ProSelect supports the ability to add Photoshop templates within the program can create most templates yourself using ProSelect's...
Dual monitors and projector screens
Two screens ( Dual ) or more may be attached to your computer at the same time.  Some computers have this capability however there is a...
Backing up your Prices and Templates
Keeping a regular backup of your valuable ProSelect Setup Data is important so you don't have to re-enter everything after a computer...
Missing AppData or ProgramData folder on Windows
If "AppData" Folder is Not Displaying By default, Windows makes the "Application Data" folder hidden from view. On Windows 7, 8 and...
ProSelect on Vista
ProSelect works fine on most versions of Vista32 (the 32 bit version of Vista). We do occasionally receive a report of something odd...
Reinstalling or moving ProSelect
Apart from very old versions of ProSelect, you can re-download both the current and previous versions of ProSelect at any time from the...
Anti-virus & Security software blocks ProSelect
UPDATED January 2017 - AVG2016  reported issue (see below) Periodically we get reports of Anti-Virus/Security software causing issues by...
Setting up a double page spread in a Book Design
To set up double page spreads in your book design, you need to do the following: The template must be set to be a double-spread...
Burning a QuickTime Movie to a CD or DVD
With ProSelect you can create beautiful .mp4 movies stamped/watermarked, if you wish) for sale or distribution on CD or flash drives that...
Installing Quicktime on Windows 10 & 8
Quicktime is used by ProSelect on Windows machines to import .psd files and for slideshow movie exporting. If you are wishing to install...
Most Recent Articles
All about Sorting Images in ProSelect
There are lots of sorting options in ProSelect - this article explains what's available and how it works. About Filenames Whenever...
What's New in 2017r1
Here are some highlights of the main new features added in ProSelect software version 2017r1. This version is currently in beta test and...
Using the Debug window for troubleshooting
ProSelect has a debug feature, which may help tracking down the cause of some errors like failure to import an image or to export a...
Slideshow Movie Export Fails with an Error Number
Slideshow movie exporting has been progressively enhanced in ProSelect to use the latest technologies to reduce the time to export a...
SendMyRooms greyed out in ProSelect
If the SendMyRooms™ options in ProSelect (such as those under the Orders menu) are greyed out, then the following will explain why and...
About ProSelect Activations
Each installed copy of ProSelect must be activated on the computer that it is installed on within a certain amount of time before it...
Backing up your Prices and Templates
Keeping a regular backup of your valuable ProSelect Setup Data is important so you don't have to re-enter everything after a computer...
ProSelect - Obsolete versions no longer Supported
The following ProSelect software versions are now obsolete (along with v1 & v2): Version 3.x (v3.3.7 last release December 2007 - orig....
Using SendMyRooms
How to get started using SendMyRoom Client Connection... Watch the Movies! We have a suite of SendMyRooms™ Client Connection movies...
Your message content is too long....
When sending an invitation and choosing the Edit in Email App option, you may get the following message: "Your message content is too...