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These articles contain answers to commonly asked questions, problems and solutions, bugs and fixes. You can search for an article or browse the Knowledge Base to find the answer to most questions.

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Most Viewed Articles
Using Photoshop Templates in ProSelect
ProSelect supports the ability to add Photoshop templates within the program can create most templates yourself using ProSelect's...
Dual monitors and projector screens
Two screens ( Dual ) or more may be attached to your computer at the same time.  Some computers have this capability however there is a...
Transferring or Backing up your Prices and Templates
If you wish to transfer (or simply backup) your ProSelect Data (prices, templates etc) and image resource data to another computer, you...
ProSelect on Vista
ProSelect works fine on most versions of Vista32 (the 32 bit version of Vista). We do occasionally receive a report of something odd...
Reinstalling or moving ProSelect
Apart from very old versions of ProSelect, you can re-download both the current and previous versions of ProSelect at any time from the...
Setting up a double page spread in a Book Design
To set up double page spreads in your book design, you need to do the following: The template must be set to be a double-spread...
Anti-virus & Security software blocks ProSelect
UPDATED January 2017 - AVG2016  reported issue (see below) Periodically we get reports of Anti-Virus/Security software causing issues by...
Burning a QuickTime Movie to a CD or DVD
With ProSelect you can create beautiful .mp4 movies stamped/watermarked, if you wish) for sale or distribution on CD or flash drives that...
Lost Registration Key
You can recover your lost registration and unlock keys and enter in the ProSelect software using one the following options. The instant...
Missing AppData or ProgramData folder on Windows
If "AppData" Folder is Not Displaying By default, Windows makes the "Application Data" folder hidden from view. On Windows Vista, 7, 8 &...
Most Recent Articles
What's New in 2017r1
Here are some highlights of the main new features added in ProSelect software version 2017r1. This version is currently in beta test and...
Setting up On-line Email Browsers
Draft! SendMyRooms normally will send emails to your clients either though Amazon AES or directly from the SendMyRooms server. How it...
Using SendMyRooms
Download the new Manual We have created a PDF document called SendMyRooms_Guide.pdf which covers the setup and use of the system from a...
Adding the new ProSelect included resources
ProSelect 2015r2 and newer includes some great new default templates, styles (with high-resolution graphics) and one or more new room...
Dual monitors and projector screens
Two screens ( Dual ) or more may be attached to your computer at the same time.  Some computers have this capability however there is a...
ProSelect on Windows 10
The current release of ProSelect has been tested on Windows 10 without issue. However, if you do encounter any issues on Windows 10,...
Controlling how your Slideshow ends
By default, when you start a slideshow in ProSelect, at the end of the slideshow ProSelect will return to the screen that you started the...
Setting the PPI on produced digital files
ProSelect 2017r1 and newer includes full support for the ordering and production of Digital Image Files. When you setup your price list...
Ordering Digital files
Update 27 April 2017 ProSelect 2017r1 and newer In these versions, handling digital files as part of your client's order is now as simple...
Cannot connect to Photoshop on Mac
As your first point of action, please re-start your computer. If the issue is still not resolved, then below are some reasons why...