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About ProSelect Activations

Each installed copy of ProSelect must be activated on the computer that it is installed on within a certain amount of time before it can be used. For first installs, this is normally within 30 days but may be immediate if you have previously deactivated it or changed your registration information.

Activation happens automatically when downloading your registration key using the on-line registration option in ProSelect.

Currently, your ProSelect Software End-User License Agreement permits you to activate the software on one more computer than the number of users that you have purchased with your license. For example, a single user license permits you to activate the software on up to two computers (but only been using one at any time), a two-user license permits you to activate the software on up to three computers (and be using up to two at the same time etc).

As you can now install the software on additional computers, if you have already used the maximum number of activations available for your license, you will need to deactivate one of the current activations before you can activate another (see below on how to do this).

Activating and Deactivating

You will find the Activate ProSelect or Deactivate ProSelect commands under the Help Menu once the program has been registered.

Activate ProSelect

Activation of your installed ProSelect software happens automatically when downloading your registration key using the on-line registration option "Register On-line"  * in ProSelect's registration window.  

If your computer isn't connected to the Internet, then after manually entering your registration key details for the first time, you will then need to activate ProSelect within 30 days (see the Activate Manually section below for how to do this).

Activating Manually

To activate a computer that is not connected to the Internet, you can choose to Manually Activate the software. Instructions for doing this are shown in the Activation area (access under the Help menu in ProSelect).

Manual Activation requires you to:

  1. Make a copy of the Manual Activation Code displayed in the Activation area of ProSelect
  2. On another computer connected to the Internet, log into your TimeExposure.com account
  3. Go to your "My Account" page (link at top right of the TimeExposure web site)
  4. Select "Activate ProSelect Manually" link  (under the My Products (tab) --> Your Registered Products Section)
  5. Enter your "Manual Activation Code"  (ProSelect Product Code) and choose Validate.
  6. Enter computer name and model/description (while the computer details are not required, they may be useful in the future for working out which of your computers have been activated or not) and choose Activate.
  7. A short "Activation Key" will then display which you enter back into ProSelect and choose Activate Now. (This activation key is only valid for a few days and is not re-usable.)

Deactivate ProSelect

To deactivate a copy of ProSelect, your computer needs to be connected to the Internet.

Alternatively, you will need to contact TimeExposure Support and request a manual deactivation (please provide the computer's name and details and request that it be manually deactivated so you can activate it on another computer). This is also the case in the event of a computer being lost or damaged before ProSelect could be deactivated on that computer, to enable you to activate it on a replacement computer. However this will also occur automatically after a computer fails to re-activate itself for a period time after its last re-activation was due (see below).

Periodic Re-activation

ProSelect requires periodic re-activation which will occur in the background automatically if your computer is connected to the Internet. This will occur approximately every 2-3 months if your computer is connected to the Internet, every 6 months if it was manually activated or every 2-4 weeks if you are on a monthly lease. In between these times, your computer does not need to be connected to the internet however, we recommend that you do keep it connected so you will receive any important ProSelect Messages (particularly about software updates) when they become available.

These periodic re-activation requirements allow us to accept manual deactivation requests from our customers. These might occur in cases such as a computer is damaged, fails or is stolen with ProSelect currently active on that machine and you therefore cannot use the built-in deactivation system. When submitting a de-activation requirest, please remember to tell us the name of your computer - see Viewing your currently activated computer list section below.

When is my next re-activation required?

You can find out when your copy of ProSelect requires re-activation by looking on the About ProSelect page. You will find this in these locations

  Mac: under the ProSelect Menu
  Windows: under the Help Menu

If you know that you are going to be off-line for a while and have a re-activation due during that time, you can de-active and re-active Proselect (using the commands under the Help Menu in ProSelect), to extend your next re-activation required date.

Viewing your currently Activated computers list

You can also log into your TimeExposure.com account and view a list of all of your currently activated computers. You will find the link to do this in My Account (link at top right of the TimeExposure web site)--> My Product (tab) --> Registered Products --> "View my Currently Activated machines".

Site Licenses

Site licences still require activation. There is an initial limit of 15 different computer activations allowed with a site license. Please contact TimeExposure Support if you need to increase this number.

 

Activation Log

ProSelect keeps activation data in a log file (proselect_activation_log.txt) on your computer in the following location:

On Mac:
Your Home Folder/Library/Application Support/ProSelect (see Note 2)

On Windows Vista, 7, 8 & 10:
C:\Users\Your User Name\AppData\Roaming\ProSelect (see Note 3)

On Windows XP:
C:\Documents and Settings\Your User Name\Application Data\ProSelect (see Note 3)

 Notes:

  1. Your User Name is your account name (careful - sometimes this is not the same as your login name).
  2. On Mac OSX Lion and newer - by default your Library folder is hidden from view. To get direct access to the Library folder, you can open it by selecting Library under the Finder’s Go menu while holding down the Alt/Option Key.  See also the article Missing Library Folder on Mac OSX for this and more.
  3. On Windows - by default the Application Data (AppData) folder is hidden from view. To get direct access to this folder, see the article Missing AppData or ProgramData folder on Windows.

 




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