ProSelect Software

Photoshop & Lightroom

How ProSelect works with Photoshop

Articles

Failed to Run Photoshop Script

When running ProSelect Pro production, ProSelect needs to connect to Photoshop to execute production tasks. This connection may fail for various reasons, but it is most common after a Photoshop upgrade. Troubleshooting Steps: Restart Your Computer: Restart your computer to ensure a fresh start. After the restart, open ProSelect, navigate to the production feature, and attempt to run production. Test Photoshop Connection (Mac): ...

Debugging Photoshop Scripts with Photoshop CC 2020 or OSX Catalina

In the past, we have used and recommended Adobe's ExtendScript Debugger software for tracking down any problems with commands sent to Photoshop during High-Res Production. However, this program is 32-bit only so it won't run on OSX 10.15 (Catalina) or newer and Adobe no longer is making it available through Creative Cloud. Adobe now recommends using Microsoft's Visual Studio Code for this task. This article covers how to download and set up and ...

Lightroom Plugin cannot connect to ProSelect

When trying to use the Lightroom Plugin to Export images from Lightroom to ProSelect, if you get a message from the plugin that it could not connect to ProSelect then this article explains why this might be happening and what to check. How it works The Lightroom plugin uses a console application called PSConsole.app (on Macs) and PSConsole.exe (on Windows) to communicate with ProSelect using a TCP/IP connection. In order to do this: (a) P...

Automated Skin Retouching in ProSelect

Images can easily be enhanced prior to client presentation by using Photoshop actions. The computer with ProSelect must also have Adobe Photoshop CS5 or later installed. Photoshop actions can be linked and used from within ProSelect. See the ProSelect Reference Manual section “Image Effects - Custom Effects” for information on linking Photoshop actions. To use Photoshop actions in ProSelect, the action must be able to r...

McAfee stops ProSelect Lightroom Plugin

We recently found that McAfee Anti-virus software has started blocking the ProSelect Lightroom Plugin from working. The Lightroom plugin runs a "command line" application called "PSConsole.exe" (on Windows) and "PSConsole" (on Macs) which is used to communicate with ProSelect. We believe that McAfee is blocking this from running. See this article for steps to resolve the issue.

Lightroom "Could not connect to ProSelect"

McAfee Anti-virus software appears to block ProSelect from communicating with Adobe Lightroom Classic. To determine if McAfee is blocking this communication, turn off the Mcafee Firewall and try to export. If it works with the Firewall off, follow the steps below to resolve the issue and create an ongoing solution. 1) Open the Total Protect Console. 2) Click the Settings (gear icon) on the top right. 3) Click Firewall. 4) ...

Lightroom Plugin stops export

If you are using the ProSelect Plugin for Lightroom to export your images to ProSelect and you see the following message, this is why. Export To ProSelect You have 1 image that cannot be exported because the original files will be overwritten (and they do not have an associated RAW file). Please change to a different export format or deselect the following images: [File_Names] Background ProSelect makes every effort ...

Setting up Lightroom for a ProSelect Workflow

When using the ProSelect Plug-in for Lightroom, here are a few tips to smooth your workflow. Make sure you are using at least ProSelect version 2019r1.7 or newer. You must use Lightroom Classic CC (refer to the download link in the General Information section below in this article). When installing the Plug-in, be sure to follow the detailed instructions "Installing the Lightroom Plug-in" in the ProSelect Reference Manual (quick access ...

Photoshop CC2021 issues

One of our users reports issues with ProSelect being unable to reliably connect to Photoshop after updating to Photoshop version 22.2 (the latest release of CC 2021) on a Windows 10 machine. The symptoms were that ProSelect would work when using the "Test Photoshop Connection" check in ProSelect (after restarting both software) but Photoshop would no longer respond to external commands after running Custom Effects actions. They report...

Photoshop Color Settings

There is often much confusion over which color space is the best solution for your studio. Hopefully, we can simplify it here. Several speakers and instructors promote using the ProPhotoRGB color space as your basic working space for Photoshop because of its wide color gamut. ProPhotoRGB is the widest color space available, we don’t dispute that. The problem is there are no monitors that can displa...

Lightroom Plugin not working in Windows

First check that you have correctly installed, enabled, and tried the test procedure following the instructions in the ProSelect Lightroom Plugin section in the ProSelect Reference Manual (open under Help menu in ProSelect). If the Test Procedure is not returning the expected result then likely something is blocking the plugin from communicating with ProSelect, then check the following: 1. Make sure that you have the latest ProSelect software u...

Cannot connect to Photoshop in Windows

As your first point of action, please re-start your computer. If the issue is still not resolved, and you can't connect to Photoshop or get the message "Failed to run Photoshop script" when running custom actions or high-res production then check these solutions. Note: You need to have Photoshop version CS5 or newer to work with ProSelect. See the bottom of this article for the latest information about CS6 and CC installations. Checking if Pro...

Lightroom Plug-in Release Notes

This article contains the details of the changes introduced with each new release of the ProSelect Lightroom Plug-in. The Plug-in is now part of the ProSelect installer and the installer will prompt you to install/update the plug-in if it detects Lightroom Classic has been installed on your computer. Version 2.2.2 - October 15, 2020 ---------------1. Finding RAW files is now case-insensitive for file extensions. Versio...

Photoshop CC2020 Issues on Macs

Updated October 12, 2020 Some users have reported a number of issues when using Photoshop CC 2020. Some of these are related to the general use of Photoshop by itself and others are related to accessing it from ProSelect. We are only dealing with the latter group of issues in this article. We have verified the problems below on both OSX Mojave and OSX Catalina. SOLUTION: We traced the problem to changes that Adobe has made in CC 2020 (possibly to...

Cannot connect to Photoshop on Mac

As your first point of action, please re-start your computer. If the issue is still not resolved, then below are some reasons why ProSelect will give an error when trying to connect to Photoshop on a Mac: Just upgraded or installed a new Photoshop version Some Photoshop upgrades (CC2018 recently reported) leave your computer is a state that prevents commands being sent to it via AppleScript. Since this is how ProSelect connects to Photoshop then...

Custom Actions that can cause problems

A lot of our users download and use Photoshop actions from third-party suppliers. Occasionally we come across actions that can cause issues with ProSelect. This article lists any issues that have been reported. LSP Actions from Lemon Sky won't run from ProSelect. Lemon Sky has included a play symbol ► in front of the action name in most or all of their actions. This character is not properly translated in javascript as code is sent back to P...

Using ProSelect with Adobe Lightroom

Pre-requisites This article assumes that you are using: 1. ProSelect Plugin for Lightroom (version 2.1.1 or newer)2. Lightroom Classic CC3. ProSelect Basic and Pro version 2019r1.7 and newer Overview A RAW file workflow can be optimized with the use of the ProSelect Plugin for Lightroom. In this process, Lightroom can be used for the initial preparation of images and subsequent changes for automated creation and updating of ProSelect albums. ...

Custom Photoshop Actions start but don't complete

If when trying to run a custom action and the message "Running Photoshop action" appears, but stays for a long time and finally the message "Photoshop cannot be found..." (or something similar) appears. When you switch to Photoshop, you can see that the image has opened but Photoshop has stopped, then check the following: The usual problem is that you have not exactly matched the action set name or the action name in ProSelect's...

Lightroom Plugin not working on Catalina

The ProSelect Plugin for Lightroom uses a console application to connect to ProSelect. With the introduction of Mac OSX 10.15 (Catalina) all console applications must either be security codesigned in order to be allowed to run unless you give them specific permission. When permission is denied you will see the message: Could not connect to ProSelect. ProSelect may not be running or you may be running an old version (ProSelect 2019r1.7 or newer r...

Updating Retouched Images in ProSelect

In version 2015r1 we added the ability to have your ProSelect images automatically update to the retouched versions when the revised file is relinked in production. This is a preference that needs to be set. If users first started out with v2017, the preference was set to "reload" (update) by default. If you ever had an earlier version (trial or otherwise previous to 2017r1) you needed to change the preference setting. In the graphic bel...