Size or Resolution If you are having problems with the size or resolution of a printed proofsheet or report, then check the following list: Make sure that you have done a Page Setup (in ProSelect) before trying to print next. For Proof Sheets, this must be done BEFORE you set the sizes for the images on the page in ProSelect, as it needs this to know the paper size to be used. Normally you only need to do this once. If you have more than o...

The paper size and margin setting for all printed reports are determined by the Page Setup settings. If when printing proof sheets, the header information is run very close to the left and right margins, and you may need to allow more room for binding, and to eliminate it being cut off on other printers, then open up Page Setup and adjust the margin settings. ProSelect saves your Page Setup settings for each printed report type (eg Print Order Re...

You can save your client Order Reports/Invoices and Proofsheets into a file by printing them to a ".pdf".  These can then be emailed and read using the free Adobe Reader. On Macs The option of printing your reports to a PDF file is built into most modern Mac computers. While the location of this does vary a little depending on which version of OSX you are running, in Mavericks (10.9) and newer, you just click the "PDF" button in the "Prin...

We have received three reports from owners using Xerox Color 8580 Color Qube printers not correctly printing Proof sheets from ProSelect using Widows 7 and 10. The symptoms were: (a) at full resolution, only parts of the images in each proof image were printed. (b) changing to a lower resolution resulted in smaller images in each image location.  In one case, the user had recently upgraded from the older model of the same printer which worked pe...

The product codes for ordered items are not shown on the Invoices/Order Report produced in ProSelect software. However they are included in the xml file produced when you export orders such as with "Standard XML" or "Standard XML for web" (it depends on which studio management database you use, this information may or may not be imported by them).  Product codes are also displayed in Studio Cloud when using "Export Orders to StudioCloud' (in Pro...

If you are using Filemaker and wish to import your orders from ProSelect, then the following has been provided by a fellow ProSelect and Filemaker user. This "ProSelect.xsl" file will help to extract the following fields from the XML output file (exported from under ProSelects Order menu) for importing into Filemaker. Quantity Price Description Image Name If you have any questions regading using this file, then the Filemaker Community may be able...

If you find when printing an order report, sample or proof sheet that the images are very low resolution (they appear pixelated), then the following solution has been provided by a ProSelect user who had this issue after purchasing a new HP Photosmart 5520 printer. They found this working fix through the HP user forum. (This may also apply to other printers and relevant associated drivers). To use an alternate print driver for HP printers in ...

Updated January 12th, 2012 It seems this has changed on Mac OSX Lion (10.7.x). The good news is that the web site referred to at the end of this article has an update on this Apple issue (possibly a bug) and provided a couple of work arounds at the bottom of their web page. A)  Open and save files with ColorSync Utility itself Right click the PDF file you desire to work with and then select "Open with..." Select the ...

If you an Australian resident and registered for GST, then you can setup your prices one of two ways: Turn tax off in ProSelect and enter GST inclusive prices for all the items in your price list. Turn tax on in ProSelect and name it  GST with a rate of 10% and then enter GST exclusive prices in your price list. With Tax Off In this case, your ProSelect Order Report with show all prices and the total as GST inclusive (see Tax Invoice Requireme...

You can include an Invoice number on the Order Report/Invoice by adding it to one of the notes fields. Simply add the text "INVOICE NUMBER: XXX" for example as an Order Group Note, then select to Print Group Notes in the Order Report Setup (which displays when you choose the Print Order Report button) . For more on adding notes to the Report/Invoice, please see the sections on  "Order Groups" and "Order Report Opt...

Starting with version 2010r1, ProSelect allows you to re-arrange the order that items are displayed in the Place Order window and this is carried through to the Order Report. When you add items to an order they are automatically added AFTER the last order item of the same type. For example, a new print order will be added after the last print order in the list rather than next to the same image name or layout name. When you print the Order Re...

If you experience low image quality when printing reports, you should do a Page Setup (once should be enough) because this allows ProSelect to get/set the printer to higher resolution, otherwise images will be printed at 72dpi. If you are using more than one printer, make sure that the printer that you wish to print with is setup as the default printer on your system then do a Page Setup.

We have found that in some circumstances, printing a report would hang ProSelect. This occurred after installing an operating system update. It seems that there was a problem with the saved printer setup and the new version of Mac OSX. The solution was to get rid of the saved setup by deleting ProSelect's preferences file. This is called "ProSelect Prefs" and it is stored in Your Home Account -> Library -> Preferences. I...