Frequently Asked Questions
You Asked, We Answered
We realize you have questions and the ProSelect team is here to help. Below we have compiled some of the most often asked pre-sale questions. If we didn’t cover it below, you can reach out to our sales support team. When you schedule your free online mentor session, your mentor will be able to answer questions too.
Will ProSelect work on an iPad?
Nope. An iPad uses a mobile operating system that is not capable of running the powerful features of ProSelect. ProSelect will run on a Microsoft Surface Pro as that utilizes a full Windows 10 operating system.
What type of computer do I need?
ProSelect can run in either a Mac or Windows operating system.
- Minimum OSX 10.9+
- Minimum Hardware 1.6GHz Intel with 8GB RAM
- Recommended Hardware 2.5GHz+ Intel with 8GB+ RAM.
- Some features require Photoshop CS6 or newer
- Windows 7 SP1/8.1/10 (32/64)
- Minimum Hardware 2Ghz PC with 8GB RAM
- Recommended Hardware 2.5GHz+ with 8GB+ RAM
- Graphics chip with own memory for extended desktop on two screens
- Microsoft VC 2015 libraries required
- Retouching features require a 64-bit version of Windows
- Some features require Photoshop CS6 or newer and OpenGL
Can I install ProSelect on more than one computer?
Yes. A single-user license allows installation on two computers, so long as they are only using ProSelect one-at-a-time. Most users install on a computer for sales and one for production. Additional user licenses can be added if you require more installations and/or users.
What is the difference between ProSelect Basic and Pro?
Basic is basically a "sales only" version of ProSelect. It gives you the tools for executing an effective in-person sale. The Pro version, the most popular choice, has many enhanced features. The biggest feature of ProSelect Pro is its powerful production features that automatically drives Photoshop building complex products like layouts and books in seconds. For sales sessions, the Basic version allows you to create and show one room view at a time. If you want to show another layout option, you would delete that room, then build the next option. With the Pro version, you can add as many rooms as you want. You can duplicate, modify, show different areas of the home, whatever you need. Other key differences includes framing options, Basic 12, Pro 300. Photoshop Actions, Basic 5, Pro 100. Slideshows can be much more robust in Pro with videos, dynamic title slides, and Ken Burns motion effects. Pro lets you create up to five different slideshows in each album. Basic allows one.
For a full list of features and a video, visit here.
How do I book my mentor session?
Booking your mentor session is easy. Just login to your account at TimeExposure.com and you’ll see a banner at the top. Just click the banner to go to the booking page. Be sure to use the email address associated with your TimeExposure.com account to book the session.
If I buy ProSelect, can I use it forever?
Yep. You can use your purchased version as long your operating system will support it. It's a good idea to keep an archive copy of your installer files are registration keys. With TimeExposure PLUS, it’s easy and economical to stay current. Your new ProSelect purchase includes 12 months of PLUS and you have the option to renew to continue on the valuable program.
If I lease, do my payments go towards a purchase?
No, leasing is just like renting an apartment. When you agree to a ProSelect lease, your minimum lease period is six months, so you are obligated to make six payments. After that, you can cancel your lease or pause your lease based on the full lease terms. If you lease for 18 months, you can purchase the version of ProSelect that you have leased at a 50% discount. With your active lease you'll always have access to the latest versions, support, and all PLUS benefits. Full lease terms apply and can be reviewed here.
Do I need Photoshop with ProSelect?
Photoshop is not required to run ProSelect for sales sessions. If you own ProSelect Pro, you need Photoshop (CS6 or later) to use the high resolution production functions. ProSelect and Photoshop work hand-in-hand creating an efficient workflow. It’s not required, but it’s a good idea. The best part about ProSelect Pro and Photoshop is that you don’t need to be a Photoshop expert. ProSelect Pro automates Photoshop making complex tasks easy.
Can I export and sell the slideshows?
Absolutely. ProSelect creates great slideshows that can be exported for use online or in HD quality for customer sales. You are licensed to sell these shows with ProSelect PLUS music for personal or commercial use. Most other companies limit music licensing to personal use and charge high dollars for commercial. ProSelect allows you both. With an active TimeExposure PLUS account, you can choose from over 70,000 tracks for customizable slideshows. With ProSelect, there is no need to subscribe to a separate slideshow service.
What is TimeExposure?
TimeExposure is the company, ProSelect is the product. TimeExposure is based in Perth, Australia, with team members in Canada and the United States.
What is a ProSelect Album?
A ProSelect album is essentially a job file. This single file, (a .PSA format) contains all the images used for the viewing, layouts and products created, room view images and orders for a single client session.
Once I get ProSelect, do I need other software?
ProSelect is designed for in-person sales sessions. In addition to showing and selling your images, ProSelect builds and exports slideshows and includes royalty-free music. ProSelect Pro includes a complete album builder. The Pro version also automatically works with Photoshop creating print ready files for any lab.
So, in short, Photoshop is needed with the Pro version. ProSelect also integrates with Lightroom for both Basic and Pro, but it is not required. Most studios at some point add a studio management software. ProSelect directly integrates with StudioCloud.
Do I need a projector to use ProSelect?
We think a quality digital projector is best, but others use TV’s or monitors as well with great success. It’s helpful to show actual size images along with room view images, so larger is better. When showing images on a projector or TV, the client only sees the images, the rooms and the product. Invoicing, tools and notes are confined your screen leaving your customer to focus on just what they need to.
What about skin retouching?
ProSelect uses Perfectly Clear™ retouching technology so you can quickly pretouch for viewing and retouch your final images though ProSelect Pro production. Use of this feature is a PLUS benefit.
Can I post albums online for client proofing?
If you want to share albums and books for the purpose of client proofing, just export web resolution, watermarked page spreads, then upload to a free Dropbox account for client proofing and comments. It’s easy and fast.