Modified:
Aug 1, 2019
Created:
Aug 1, 2019
Views:
2341
Author:
PH

Edit in Email App opens with HTML code

The best way to send emails is to send them directly from SendMyRooms. These are sent via Amazon's email service using your email as the "from" address.

Alternatively, you can transfer the contents of the email into your own email application and send it yourself. This can be done using the Edit In Mail App button in SendMyRooms.

If you are using a Webmail system (that is, sending emails through your browser) then check this article first: Setting up On-line Email Browsers.

If you are using an email app on your computer, clicking the Edit In Mail App may not work as expected because some apps won't accept HTML formatted code when using a mailto: link which is the only way SendMyRooms can connect to a program outside of browser.

When this doesn't work you will see the contents of your email something like this:

<html>Dear Brian,<br /><br />Thank you for allowing us to create your portraits.<br /><br />Our studio uses the latest technology to display images for you to review and make your final selections. At this ordering session, you&rsquo;ll be able to critically evaluate each pose, compare images and most importantly, view how images will look displayed on the walls of your home.<br /><br />To see how the images will look in your home, we need your help. Don&rsquo;t worry, it won&rsquo;t take a lot of time, but it will help ensure that you will make the best decisions in selecting your images. We need you to take just a few images, using your mobile phone or digital camera, and send them to us.

If this is happening to you, then here are some things to check and some workarounds:

Check your SendMyRooms Settings

Make sure that you have selected the Email App Type to be either Desktop App with HTML or Desktop App without HTML.

The first option sends the contents to your email app as full HTML formatted emails which may result in the above-mentioned problem.

Transfer the email contents in Plain Text format

Changing your Settings: Email App Type to Desktop App without HTML will solve this problem.

However, any links in the email may not be clickable so you may need to manually copy the full URL and paste it as a link back against the selected text.  

Copy and Paste from SendMyRooms Preview Window

  1. Click the Show Preview button to show the body of the email at the bottom of window. 
  2. Select all the contents of the Preview and copy it to your clipboard.
  3. Click the Edit in Mail App button to open your email program.
  4. Select all of the body of the email (all of the html code that you wish to replace).
  5. Select Paste to replace this with the content that which you copied from the Preview area.
  6. Send your email.

Transfer the HMTL code to the source view of your Email App

Some email applications allow you to edit the HTML source of your emails. If yours can do this, then you can

  1. Select and copy the HTML code to your clipboard.
  2. Switch to Source view.
  3. Paste the code into the window.
  4. Switch back to the main email contents view
  5. Check and send the email.

 


KnowledgeBase Article: Edit in Email App opens with HTML code