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These articles contain answers to commonly asked questions, problems and solutions, bugs and fixes. You can search for an article using Smart Search (best), Google Search, Local Search or optionally browse the Knowledge Base to find the answer to most questions.

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Dual monitors and projector screens
Two screens ( Dual ) or more may be attached to your computer at the same time.  Some computers have this capability however there is a...
Using Photoshop Templates in ProSelect
ProSelect supports the ability to add Photoshop templates within the program can create most templates yourself using ProSelect's...
Missing AppData or ProgramData folder on Windows
If "AppData" Folder is Not Displaying By default, Windows makes the "Application Data" folder hidden from view. On Windows 7, 8 and...
Installing Quicktime on Windows 10 & 8
With ProSelect 2017r1 and newer, Quicktime is no longer required.  Using Earlier Versions of ProSelect For earlier versions of...
Backing up your ProSelect Setup Data
Keeping a regular backup of your valuable ProSelect Setup Data is important so you don't have to re-enter everything after a computer...
Reinstalling or moving ProSelect
Apart from very old versions of ProSelect, you can generally re-download both the current and previous versions of ProSelect at any time...
Anti-virus & Security software blocks ProSelect
UPDATED January 2017 - AVG2016  reported issue (see below) Periodically we get reports of Anti-Virus/Security software causing issues by...
Images look pixelated or soft on the screen or projector
If your displayed images do not look sharp when displayed in ProSelect, you can adjust the settings discussed below. Some settings effect...
Exported Movie to a CD or DVD
With ProSelect you can create beautiful .mp4 movies stamped/watermarked, if you wish) for sale or distribution on CD or flash drives that...
Setting up a double page spread in a Book Design
To set up double page spreads in your book design, you need to do the following: The template must be set to be a double-spread...
Most Recent Articles
Default Layout and Print Sizing
With ProSelect 2018r1 and newer, default display sizes for print and layouts work a little differently than in earlier versions. Default...
Registration Error using ProSelect 2018r1 and earlier
If you are trying to register any versions of ProSelect earlier than the 2019r1 release AND your TimeExposure PLUS is set to expire...
Metal and OpenGL Support on OSX
Updated June 19, 2019 For the last 6 years, ProSelect has used your Mac's OpenGL libraries to directly access the graphics hardware on...
Optimizing ProSelects speed
There are lots of factors that can affect how fast ProSelect starts up and runs. This article discusses these so, if you need to, you can...
Working with External Retoucher
ProSelect's workflow is designed such you do any re-touching on your original images BEFORE any final cropping, effects (B&W or Sepia) or...
What's New in 2019r1
Here are some highlights of the main new features added in ProSelect software version 2019r1. More details can also be found: On...
Hidden Message Dialog on Windows
We have recently found a bug in our development environment that causes the message dialog window to be displayed off-screen with some...
Backing up & Retrieving your Price Lists and Templates data
Your important ProSelect's setup data (containing your price lists, templates, rooms, music setup, frames etc) is stored on your computer...
Adding a filename to Exported Slideshow Movie
You can set your selected Slideshow Style to display the name of each item being shown at the bottom of the screen when playing a...
Recovering from lost setup data on a Shared Folder setup
Using the Shared Data folder is great for a 2 or 3 computer setup where everyone knows what they are doing. However, a person who does...