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These articles contain answers to commonly asked questions, problems and solutions, bugs and fixes. You can search for an article using Smart Search (best), Google Search, Local Search or optionally browse the Knowledge Base to find the answer to most questions.

Most Viewed Articles
Installing Quicktime on Windows 10 & 8
With ProSelect 2017r1 and newer, Quicktime is no longer required.  Using Earlier Versions of ProSelect For earlier versions of...
Missing AppData or ProgramData folder on Windows
If "AppData" Folder is Not Displaying By default, Windows makes the "Application Data" folder hidden from view. On Windows 7, 8 and...
Dual monitors and projector screens
Two screens ( Dual ) or more may be attached to your computer at the same time.  Some computers have this capability however there is a...
Using Photoshop Templates in ProSelect
ProSelect supports the ability to add Photoshop templates within the program can create most templates yourself using ProSelect's...
Backing up your ProSelect Setup Data
Keeping a regular backup of your valuable ProSelect Setup Data is important so you don't have to re-enter everything after a computer...
Images look pixelated or soft on the screen or projector
If your displayed images do not look sharp when displayed in ProSelect, you can adjust the settings discussed below. Some settings effect...
Reinstalling or moving ProSelect
Apart from obsolete versions of ProSelect, you can re-download both the current and previous versions of ProSelect at any time from the...
Anti-virus & Security software blocks ProSelect
UPDATED January 2017 - AVG2016  reported issue (see below) Periodically we get reports of Anti-Virus/Security software causing issues by...
Exported Movie to a CD or DVD
With ProSelect you can create beautiful .mp4 movies stamped/watermarked, if you wish) for sale or distribution on CD or flash drives that...
Setting up a double page spread in a Book Design
To set up double page spreads in your book design, you need to do the following: The template must be set to be a double-spread...
Most Recent Articles
Unblocking Email Domains on Windows
Some system setups and ISP's automatically block email from some servers. If you have a Microsoft Outlook or Hotmail account and you are...
ProSelect XML Order Format
Orders created in ProSelect can be exported out and then imported into other software such as studio management systems. Known systems...
"No Composite Price Item Found" when ordering
If you are seeing this displayed when you try to order a layout then you have designed your layout as a Composite type but have setup...
ProSelect on Mac OSX 10.15 Catalina
Last Updated March 19, 2020 Apple released OSX Catalina (OSX 10.15) in October 2019 and all new Macs come with this version...
Using ProSelect with Adobe Lightroom
Pre-requisites  This article assumes that you are using: 1. ProSelect Plugin for Lightroom (version 2.1.1 or newer)2. Lightroom Classic...
Finding and Removing Unused and Duplicate Print Paper Sizes
If you have unnecessarily created lots of Print Paper sizes and wish to clean out the unused and duplicate sizes, here is the best...
McAfee stops ProSelect Lightroom Plugin
We recently found that McAfee Anti-virus software has started blocking the ProSelect Lightroom Plugin from working. The Lightroom plugin...
Adobe ExtendScript "Cannot Execute Script" error
If you are using Adobe Extend Script Debugger to debug your ProSeleect Production scripts and you get the error "Cannot execute script in...
Debugging Photoshop Scripts with Photoshop CC 2020 or OSX Catalina
In the past, we have used and recommended Adobe's ExtendScript Debugger software for tracking down any problems with commands sent to...
ProSelect Network Server sleep issue (Macs)
Updated March 01, 2020 Running on OSX Sierra (10.12) A user has reported an issue when running the ProSelect Network Server on Mac OSX...