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These articles contain answers to commonly asked questions, problems and solutions, bugs and fixes. You can search for an article using Smart Search (best), Google Search, Local Search or optionally browse the Knowledge Base to find the answer to most questions.

Most Viewed Articles
Installing Quicktime on Windows 10 & 8
With ProSelect 2017r1 and newer, Quicktime is no longer required.  Using Earlier Versions of ProSelect For earlier versions of...
Dual monitors and projector screens
Two screens ( Dual ) or more may be attached to your computer at the same time.  Some computers have this capability however there is a...
Missing AppData or ProgramData folder on Windows
If "AppData" Folder is Not Displaying By default, Windows makes the "Application Data" folder hidden from view. On Windows 7, 8 and...
Using Photoshop Templates in ProSelect
ProSelect supports the ability to add Photoshop templates within the program can create most templates yourself using ProSelect's...
Backing up your ProSelect Setup Data
Keeping a regular backup of your valuable ProSelect Setup Data is important so you don't have to re-enter everything after a computer...
Images look pixelated or soft on the screen or projector
If your displayed images do not look sharp when displayed in ProSelect, you can adjust the settings discussed below. Some settings effect...
Reinstalling or moving ProSelect
Apart from very old versions of ProSelect, you can generally re-download both the current and previous versions of ProSelect at any time...
Anti-virus & Security software blocks ProSelect
UPDATED January 2017 - AVG2016  reported issue (see below) Periodically we get reports of Anti-Virus/Security software causing issues by...
Exported Movie to a CD or DVD
With ProSelect you can create beautiful .mp4 movies stamped/watermarked, if you wish) for sale or distribution on CD or flash drives that...
Setting up a double page spread in a Book Design
To set up double page spreads in your book design, you need to do the following: The template must be set to be a double-spread...
Most Recent Articles
Cannot connect to Photoshop on Mac
As your first point of action, please re-start your computer. If the issue is still not resolved, then below are some reasons why...
What's New in 2019r2
Here are some highlights of the main new features added in ProSelect software version 2019r2. More details can also be found: On...
Using ProSelect with Adobe Lightroom
Pre-requisites  This article assumes that you are using: 1. ProSelect Plugin for Lightroom (version 2.1.1 or newer)2. Lightroom Classic...
ProSelect on Mac OSX 10.15 Catalina
Last Updated October 18, 2019 Apple has now released OSX Catalina (OSX 10.15).  This release introduces a number of major changes to the...
Lightroom Plugin not working on Catalina
The ProSelect Plugin for Lightroom uses a console application to connect to ProSelect. With the introduction of Mac OSX 10.15 (Catalina)...
Synology Servers - Care is needed
A number of ProSelect users have run into issues when using NAS (Network Attached Storage) such as Synology devices in their studios....
Setting the PPI on produced digital files
ProSelect 2017r1 and newer includes full support for the ordering and production of Digital Image Files. When you setup your price list...
ProSelect Hangs on startup while checking messages
Each time that you start ProSelect, if it has been more than four hours since it last checked for any new messages (and you have an...
Optimizing ProSelects speed
There are lots of factors that can affect how fast ProSelect starts up and runs. This article discusses these so, if you need to, you can...
Metal and OpenGL Support on OSX
Updated Sept 26, 2019 For the last 6 years, ProSelect has used your Mac's OpenGL libraries to directly access the graphics hardware on...