Join for Free  |  Login
Loading...
Changes Saved.
Error Occurred!
Search

KnowledgeBase

Main Articles

  • Thumbnail rotation in ProSelect 2019r1.7
    While fixing another bug, we accidentally introduced some issues with some thumbnail images being displayed with incorrect rotation or cropping. This has been corrected in the next update (2019r1.8) which is now available from the main downloads page. Below are the change details of this... - 2019-07-05
    0.00 - 2019-07-05 - Similar Articles
Categories
ProSelect (695)
Presentation, sales and workflow software
SendMyRooms (8)
Articles on using the SendMyRooms system
Upgrades & Support (18)
Using the Support Center
Webinar Questions (1)
Answers to questions posted during the webinars
Most Viewed Articles
Installing Quicktime on Windows 10 & 8
With ProSelect 2017r1 and newer, Quicktime is no longer required.  Using Earlier Versions of ProSelect For earlier versions of ProSelect, Quicktime is used on Windows machines to import .psd...
Dual monitors and projector screens
Two screens ( Dual ) or more may be attached to your computer at the same time.  Some computers have this capability however there is a difference between a computer with "single head" video card...
Missing AppData or ProgramData folder on Windows
If "AppData" Folder is Not Displaying By default, Windows makes the "Application Data" folder hidden from view. On Windows 7, 8 and newer, to access the "Appdata" folder: Open File Explorer...
Using Photoshop Templates in ProSelect
ProSelect supports the ability to add Photoshop templates within the program can create most templates yourself using ProSelect's built-in Template Editor. These can be either Traditional Matted...
Backing up your ProSelect Setup Data
Keeping a regular backup of your valuable ProSelect Setup Data is important so you don't have to re-enter everything after a computer failure. For a complete understand of this process see the...
Images look pixelated or soft on the screen or projector
If your displayed images do not look sharp when displayed in ProSelect, you can adjust the settings discussed below. Some settings effect how images are displayed throughout the software while...
Reinstalling or moving ProSelect
Apart from very old versions of ProSelect, you can generally re-download both the current and previous versions of ProSelect at any time from the Downloads area on the TimeExposure website at no...
Anti-virus & Security software blocks ProSelect
UPDATED January 2017 - AVG2016  reported issue (see below) Periodically we get reports of Anti-Virus/Security software causing issues by incorrectly thinking that ProSelect contains a virus. This...
Exported Movie to a CD or DVD
With ProSelect you can create beautiful .mp4 movies stamped/watermarked, if you wish) for sale or distribution on CD or flash drives that people can watch on their computers or TV's.  On Macs,...
Setting up a double page spread in a Book Design
To set up double page spreads in your book design, you need to do the following: The template must be set to be a double-spread type (under Templates menu --> Edit Templates) The book...
Most Recent Articles
What's New in 2019r2
Here are some highlights of the main new features added in ProSelect software version 2019r2. More details can also be found: On the What's New page on our web site In the ProSelect_Readme.htm...
Using ProSelect with Adobe Lightroom
Pre-requisites  This article assumes that you are using: 1. ProSelect Plugin for Lightroom (version 2.1.1 or newer)2. Lightroom Classic CC3. ProSelect Basic and Pro version 2019r1.7 and newer...
ProSelect on Mac OSX 10.15 Catalina
Last Updated October 18, 2019 Apple has now released OSX Catalina (OSX 10.15).  This release introduces a number of major changes to the way applications work on OSX.  The major ones that affect...
Lightroom Plugin not working on Catalina
The ProSelect Plugin for Lightroom uses a console application to connect to ProSelect. With the introduction of Mac OSX 10.15 (Catalina) all console applications must either be security codesigned...
Synology Servers - Care is needed
A number of ProSelect users have run into issues when using NAS (Network Attached Storage) such as Synology devices in their studios. This has been tracked to be because these drives run a...
Setting the PPI on produced digital files
ProSelect 2017r1 and newer includes full support for the ordering and production of Digital Image Files. When you setup your price list for these items, you can specify the long-side size in pixels...
ProSelect Hangs on startup while checking messages
Each time that you start ProSelect, if it has been more than four hours since it last checked for any new messages (and you have an internet connection), it will try to connect to TimeExposures's...
Optimizing ProSelects speed
There are lots of factors that can affect how fast ProSelect starts up and runs. This article discusses these so, if you need to, you can make adjustments to improve the performance of ProSelect on...
Metal and OpenGL Support on OSX
Updated Sept 26, 2019 For the last 6 years, ProSelect has used your Mac's OpenGL libraries to directly access the graphics hardware on your computer when playing slideshows. OpenGL is used to make...
Overlay Images are not being applied correctly in Production
Composite templates can optionally use an "overlay image" to add additional design elements such as text and graphics to the final layouts. These can be added to your resources folder as either a...
Debugging Color Issues
If you are not getting consistent colors between images viewed in ProSelect compared to those viewed in Photoshop then you should check that you have the correct color management settings setup in...
Production stops when replacing text layers
When using the Text Substitution feature in High-Res Production to sets the text layers in your PSD Overlay Image file, production can stop with an error if the fonts that you have used in your...
Edit in Email App opens with HTML code
The best way to send emails is to send them directly from SendMyRooms. These are sent via Amazon's email service using your email as the "from" address. Alternatively, you can transfer the contents...
How to Search the ProSelect Manuals
The ProSelect Manuals are easily accessed under the Help menu in ProSelect. See the Where are Manuals article for more about what manuals are included and where they are saved. The manuals are all...
Thumbnail rotation in ProSelect 2019r1.7
While fixing another bug, we accidentally introduced some issues with some thumbnail images being displayed with incorrect rotation or cropping. This has been corrected in the next update...