Missing AppData or ProgramData folder on Windows
If "AppData" Folder is Not Displaying
By default, Windows makes the "Application Data" folder hidden from view.
On Windows 7, 8 and newer, to access the "Appdata" folder:
If using a Windows keyboard, then press the "Windows/Start" key and "E" together on your keyboard and this will open Explorer (the "Windows" key is next to "CTRL" key).
To permanently display this hidden folder:
Getting to the folder via ProSelect
Another way to quick access this folder is to use the "Show in File Explorer" menu option inside ProSelect:
If "ProgramData" Folder is Missing
If on Windows and you are missing the c:\ProgramData folder mentioned above, then this is due to a non-standard Windows installation (such as migrating from Window XP) and causing the problem with ProSelect.
The only solution is to modify the related Windows "Registry" entry and the following steps will resolve this.
PLEASE proceed with caution (or get a technical person to do this for you).
Note: ONLY CHANGE AppData if value is currently "%USERPROFILE%\Application Data" otherwise this will NOT fix problem.
If using Mac OSX and you can not see the Library folder under the account user name, then please see the article Missing Library Folder on Mac OSX.
KnowledgeBase Article: Missing AppData or ProgramData folder on Windows