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Installing Quicktime on Windows 10 & 8
With ProSelect 2017r1 and newer, Quicktime is no longer required.  Using Earlier Versions of ProSelect For earlier versions of ProSelect, ...
Missing AppData or ProgramData folder on Windows
If "AppData" Folder is Not Displaying By default, Windows makes the "Application Data" folder hidden from view. On Windows 7, 8 and newer, ...
Dual monitors and projector screens
Two screens ( Dual ) or more may be attached to your computer at the same time.  Some computers have this capability however there is a dif...
Using Photoshop Templates in ProSelect
ProSelect supports the ability to add Photoshop templates within the program can create most templates yourself using ProSelect's built-in T...
Images look pixelated or soft on the screen or projector
If your displayed images do not look sharp when displayed in ProSelect, you can adjust the settings discussed below. Some settings effect ho...
Backing up your ProSelect Setup Data
Keeping a regular backup of your valuable ProSelect Setup Data is important so you don't have to re-enter everything after a computer failur...
Reinstalling or moving ProSelect
Apart from obsolete versions of ProSelect, you can re-download both the current and previous versions of ProSelect at any time from the Down...
Anti-virus & Security software blocks ProSelect
UPDATED January 2017 - AVG2016  reported issue (see below) Periodically we get reports of Anti-Virus/Security software causing issues by in...
Exported Movie to a CD or DVD
With ProSelect you can create beautiful .mp4 movies stamped/watermarked, if you wish) for sale or distribution on CD or flash drives that pe...
Setting up a double page spread in a Book Design
To set up double page spreads in your book design, you need to do the following: The template must be set to be a double-spread type ...
Most Recent Articles
Photoshop CC2021 issues
One of our users reports issues with ProSelect being unable to reliably connect to Photoshop after updating to Photoshop version 22.2 (the l...
Error Communicating with Server during activation
ProSelect connects to the TimeExposure Server when registering, activating/re-activating the software, checking for Messages, and accessing ...
ProSelect on Mac OSX 10.15 Catalina & newer
Last Updated April 2021 Apple released OSX Catalina (OSX 10.15) in October 2019 and Big Sur (OSX 11) in October 2020 and all new Macs ...
ProSelect on OSX 11 (Big Sur)
Updated Mar 31, 2021 As of March 2021, over 300 people are now running ProSelect on Big Sur. Of these, around 45 people ...
Importing Fixed or Closed Corner Frames in ProSelect
Although ProSelect supports hundreds of styles of frames, there are a few situations where more traditional or non-chop style frames ne...
Windows Installation Problems
Last Updated March 2021 Can't find a previous version of ProSelect 20xx Message When installing a new major version of ProSelect for ...
Repairing ProSelect Albums
Each ProSelect album is a small database file which contains the low-res images, thumbnails, used resource images (eg overlay images, frames...
Unable to Activate Lease on old ProSelect version
If you are leasing ProSelect and can no longer activate the software, likely you are using an older version of ProSelect prior to 2019r1. Si...
Room calibration is incorrect
If you are finding items displayed in Room View are not correct, then this can be due to: Your room calibration is not correct, or You a...
Perfectly Clear Error Codes
The Perfectly Clear(TM) retouching libraries used by ProSelect utilize sophisticated AI algorithms to identify people, faces and other ...